What is the MyWay Toolbar?

Will the MyWay Toolbar work with my Web browser?

What are the system requirements for installing the MyWay Toolbar?

Does the MyWay Toolbar track where I go on the Internet?

Is the MyWay toolbar adware or spyware?

Why couldn't I install the MyWay toolbar?

Why won't the download start or why do I get looped back to the previous page?

Why do I get search listings when I type in a site’s URL?


What is the MyWay Toolbar?


The MyWay toolbar, including versions that are co-branded with third party branding, is a tremendously powerful and totally customizable toolbar that installs directly onto your Web browser. Its design allows you to search from anywhere on the Web using the Internet's leading search providers (Google, Yahoo, and Ask.com)

Will the MyWay Toolbar work with my Web browser?


The MyWay (or associated co-brand name) Toolbar works with Internet Explorer versions 6.0 and above and Firefox 2.0 and above.
How do I find out what version of Internet Explorer or Firefox I have?
Go to the Help menu in either browser. Select "About Internet Explorer" or "About Mozilla Firefox." A box will appear that tells you what version you have.
How do I "uninstall" the MyWay Toolbar?
You can easily uninstall the MyWay Toolbar using the instructions below:
  • Close all open Web browsers
  • From the "Start" menu in Windows, select "Control Panel"
  • Select "Add/Remove Programs"
  • Select "MyWay Toolbar" or the associated co-brand of the toolbar you have downloaded
  • Click "Change/Remove"
    If you follow these simple instructions, the MyWay Toolbar will be uninstalled. Should you reopen your Web browser and still see the MyWay Toolbar, you may need to restart your computer for the uninstall process to be completed.

    What are the system requirements for installing the MyWay Toolbar?


    MyWay (or associated co-brand name) Toolbar is currently available for Windows 2000, Windows XP, and Windows Vista. The MyWay Toolbar software and cache require approximately 1 meg of disk space on the disk drive containing your windows directory (usually the C: drive). If you are currently able to run a supported Web browser (IE 6.* or 7.* or Firefox 2 and above) on your computer, you should be able to install and run the MyWay Toolbar. In particular, your Web browser and the MyWay Toolbar require a 486 or newer, compatible processor, 16 MB of RAM, VGA display (SVGA is recommended), a mouse or similar pointing device, and Internet access. The MyWay toolbar is not compatible with 64 bit Operating systems.

    Can I hide the MyWay Toolbar from my browser?
    For Internet Explorer 6.0 or above and Firefox 2 and above, you can hide the MyWay (or associated co-brand name) Toolbar by doing the following:
  • Go to the "View" menu at the top of your browser.
  • Select "Toolbars"
  • Click "MyWay (or the associated co-brand name) Toolbar" to hide; click again to unhide.

    Does the MyWay Toolbar track where I go on the Internet?


    No, the MyWay (or associated co-brand name) Toolbar does not monitor or report information about where you are traveling or what you do on Web sites.

    Is the MyWay toolbar adware or spyware?


    NO! The MyWay (or associated co-brand name) toolbar does not collect any personal information and is completely "spyware"-free and "adware"-free. Period.
    The MyWay toolbar was specifically designed to provide a great user experience free of spyware, adware, direct marketing, data collection or other similar activities. In order to achieve that goal:
  • The toolbar software DOES NOT collect personal information of any kind, period. No email address, registration or other information is required to use the product. No zip code, no email, no member name, no password. Unlike many other products, we do not even attempt to collect data upon startup as a requirement of use.
  • The toolbar software DOES NOT monitor the websites visited by the end user, collect or in any manner report any information about what sites an end users visits (or any clickstream activity), nor does it monitor or scrape information when you are on other sites.
  • The toolbar software DOES NOT serve or facilitate so-called "contextual advertising" where pop-up ads are served based on the sites you visit. Many applications are identified as spyware because they monitor end-user Internet usage and serve contextual pop-ups. The toolbar does not engage in any such practices.
    In short, the MyWay toolbar provides a superior search experience on an ANONYMOUS basis and without any additional monitoring, contextual ads or other nuisances. For more information, click here

    Why couldn't I install the MyWay toolbar?


    If you continue to have problems downloading or installing this product, please contact customer support and provide the step-by-step actions you took to arrive at the problem, and any error messages or screens you received at that point in the process.
    I use Norton Internet Security, Zone Alarm, or similar firewall/proxy software and am having trouble downloading. Why?
    The most common problem when downloading or installing occurs when running such software. If you are running one of these types of products, try temporarily disabling it, then go back and try the download process again. Please remember to reactivate your firewall/proxy software once the download and installation of the toolbar is complete.

    Why won't the download start or why do I get looped back to the previous page?


    The most common problem when downloading or installing the MyWay toolbar occurs when running software such as Norton Internet Security, Zone Alarm, or other firewalls/proxy software. If you are running one of these types of products, try temporarily disabling it, then go back and try the download process again. You can reactivate your firewall/proxy software once the download and installation of the toolbar is complete.

    Why do I get search listings when I type in a site’s URL?


    Search Assistant is a toolbar feature which provides suggested listings when you mistype or enter an incomplete word or URL into your browser.
    To disable Search Assistant simply click the toolbar logo on the left side of your toolbar and uncheck "Search Assistant" in the dropdown menu

    The Search Assistant feature has been disabled. Close all your browsers and open a new one for your change to take effect.
    (You can enable it in the future by following the same steps and re-checking Search Assistant in the dropdown menu.)

    If you did not find the answer to your question, click here to visit our searchable knowledgebase.


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